1. Introduction
1.1 As a matter of principle you can visit this website without telling us who you are.
1.2 Apart from submitted information and information you make available, Graphene's Privacy Policy covers your personal and professional information that may be collected by Graphene anytime you interact with the Company, such as when you visit our Website or use the Services.
1.3 We respect your privacy and are committed to protecting it. We have structured our website so that, in general, you can visit Graphene on the Web without identifying yourself or revealing any personal information if you choose not to.
We can see only:
- the name of your Internet Service Provider;
- the website you visit us from and our websites which you are visiting;
- the kind of Operating System used in the computer you use to connect to our servers;
- the kind of Internet browser used in the computer you use to browse these web pages;
- your screen definition, to automatically adjust our content and display them to you the most readable way.
This information is evaluated for statistical purposes but also to assure you the best experience, improving the visibility of the information conveyed you. You, as an User, will stay anonymous.
1.4 While Graphene strives at all times to protect the security and privacy of any information you provide over the internet to Graphene, because of the inherent nature of the internet, Graphene cannot guarantee that this information will not be fraudulently accessed or used by Third Parties.
2. Collecting Non-Personal Information
2.2 Non-personal information is data about usage and service operation that is not associated with a specific personal identity.
2.3 As is true of most Websites, Graphene collects and analyzes non-personal information to evaluate how visitors use the Website, Services, Materials or Technologies.
Most non-personal data is collected via cookies or other analysis technologies.
3. Children's Privacy
3.1 You may not use the Services unless you are legally competent to enter into the conditions, obligations, representations and other terms of these Terms of Use and are over the age of 18.
3.2 Graphene does not knowingly collect information from children under the age of 18 and Graphene does not target its Website to children under 18. Graphene is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests.
4. Promotional Partners
5.1 Graphene takes your privacy seriously. Be assured that Graphene does not sell or rent your contact information to other marketers. Graphene will not share your personal information with third parties except those companies that perform activities for Graphene. As an example: from time to time, Graphene may notify you about an offer from one of our promotional partners via our website or email.
5.2 While we may address ourselves toward particular types of users for these offers, we will do all of the targeting within our system. Our business partners will not have any access to the targeting information, including the names of the people who may be interested in a particular Service or Technology.
6.3 Until you affirmatively respond to a promotional offer, we will not reveal any identifying information about you to any of these partners.
5.4 Note that these partners may have their own Privacy Policies and may not be covered by Graphene policy.
5. Integrity of Your Personal Information
4.1 Graphene will not use your personal information for a different purpose than the one stated when you provided your data.
4.2 Graphene takes precautions, including administrative, technical, and physical measures, to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
6. Collecting Personal Information
Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:
1. administering our website and business;
2. personalizing our website for you;
3. enabling your use of the services available on our website;
4. sending you goods purchased through our website;
5. sending statements, invoices, and payment reminders to you, and collecting payments from you;
6. sending you non-marketing commercial communications;
7. sending you email notifications that you have specifically requested;
8. sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
9. sending you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
10. providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
11. dealing with inquiries and complaints made by or about you relating to our website;
12. keeping our website secure and prevent fraud;
13. verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service); and
14. other uses.
About your recorded personal information, as an example those you transfer us when requesting information compiling the form visible below, you always have the right to ask and obtain:
- free information,
- correction,
- disabling,
- deletion.
In these case, please contact: 
or, send us your request by mail to:
Graphene, Lda., 137 r/c R. Dr. F. Goncalves, 4490-615 Povoa de Varzim, Porto, Portugal
7. Newsletter
7.1 If by mean of the request below you have purportedly allowed Graphene to use your e-mail address, you will receive our Newsletter informing you about news in the World of Bottling Controls, whitepapers, guides and research briefs.
7.2 You can object to this at any time.
To do so please send an e-mail to:
7.3 If you unsubscribe from the newsletter, your e-mail address will be removed from the list of recipients.
7.4 Unsubscribing from Newsletters
You can revoke your consent for the use of your e-mail address during dispatch of the newsletter at any time.
This can be done in various ways:
- simply by e-mail, to:
or:
- sending us a written cancellation request to:
Graphene, Ltda., 137 r/c R. Dr. Flavio Goncalves, 4490-615 Povoa de Varzim, Porto, Portugal
Please ensure that you include the correct e-mail address so that we can process the termination of your subscription.
8. International Data Transfers
Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: India, Russia, Japan, China and the United States of America.
Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to the transfers of personal information described in this Section 8.
9. Retaining Personal Information
1. This Section 9. sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
3. Without prejudice to article 9.2, we will usually delete personal data falling within the categories set out below at the date/time set out below:
(a) personal data type will be deleted {ENTER DATE/TIME}; and
(b) {ENTER ADDITIONAL DATES/TIMES}.
4. Notwithstanding the other provisions of this Section 9., we will retain documents (including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
10. Disclosure Policies
It is possible that Graphene may be required by Court order to provide information about our customers or visitors. Graphene may also be required to provide information pursuant to law, applicable regulation, subpoena or other legal process.
If we are ever required to provide information under these circumstances, we will, whenever possible, attempt to inform users whose information we are compelled to reveal.
11. Change of Policies
Graphene will always maintain the overriding principle that we will not sell, rent or give away any personal information you share with us without your consent.
If we do need to change any other aspect of the Privacy Policy, a notice will be posted on our Website in the "News" blog.
12. Language
It is the express wish of the parties that this Privacy Policy and all related documents have been drawn up in English.
13. Headings
The section and paragraph headings in this Privacy Policy are for convenience only and shall not affect their interpretation.
Last updated January 6, 2019