What others say about us 


Graphene is fully committed to providing the best possible service and recordings. We are always happy to hear what you have to say and thought that we would share some  comments about our staff's activities with you.  If you would like to share your own comments please email us.    Read what others say about our activities of:

  • Startup and Commissioning
  • Service and Maintenance
  • Root Cause Analysis
  • Problem Solving
  • Design



“...For Carlsberg Srbija is very important to have your support as soon as possible. We would appreciate to have your Technical-Engineer...

CARLSBERG GROUP

PEKEZ SINISA

Electronic Maintenance Manager, Celarevo, 

SERBIA



"Muchas Gracias por tu atención y predisposición de servicio que siempre nos asiste.”

CERVECERIA Y MALTERIA QUILMES

MIGUEL TIROTTA

Jefe de mantenimiento planeado, 

Av. 12 de Octubre y Gran Canaria, Buenos Aires, Quilmes, provincia de Buenos Aires

ARGENTINA




“...I want again to stress out how much I appreciate your commitment and dedication, ...You are definitely part of the people it is worth “fighting for” ! “

SIDEL GROUP

FRANÇOIS LAMBIN 

Quality Management & Processes Director, 

Americas Cluster, Sidel Inc., 5600 Sun Court, Norcross, GA 30092, 

UNITED STATES OF AMERICA




"Siempre me recuerdo muy bien de vos por tus conocimientos y por el gran profesionalismo que tenés y que es algo que siempre admiré.”


CERVECERIA PARAGUAYA

HORACIO A. RUI OLMOS

Departamento Mantenimiento, 

Ruta Ypane’ a Villeta km. 30, Acceso Sur, Ypane’, 

PARAGUAY

                                      



“En Quilmes todos los técnicos te recuerdan siempre...

CERVECERIA Y MALTERIA QUILMES

MIGUEL TIROTTA

Jefe de mantenimiento planeado, 

Av. 12 de Octubre y Gran Canaria, Buenos Aires, Quilmes, provincia de Buenos Aires

ARGENTINA




“Roberto Alfano made a good analysis two months ago, why nobody reacted ?   He repeated the same diagnostic last week and we have closely the same points to treat.  In fact, we have lost 2 months.”

lo def

SIDEL GROUP

FREDERIC MAILLARD

Services Director, 

South East Asia Pacific, Sidel South Asia-Pacific Ltd., Empire Tower Bldg., 14 Fl., Suite 1406-1407, 195 South Sathorn Road, Yannawa, Sathorn, Bangkok, 10120, 

THAILAND 




“Gracias por tu constante preocupación. Te agradecemos mucho tu rápida respuesta y preocupación por nuestro"

CERVECERIA PARAGUAYA

ROBERT PEREIRA

Departamento Mantenimiento, 

Ruta Ypane’ a Villeta km. 30, Acceso Sur, Ypane’, 

PARAGUAY



“Hello Roberto, first of all compliments for the success. I am convinced it should have been necessary to involve you earlier”

lo def

SIDEL GROUP

MATTEO PADOVANI 

Procurement Department Director, Sidel S.p.A., Via La Spezia 241/A - IT 43100 Parma PR, 

ITALY




“Hello Roberto !  …I am happy you’ll be the one who’ll commission the Heuft Inspectors”

lo def

SIDEL GROUP

MAURICIO M. PEREZ PEÑA 

Project Manager, Europe, Middle East and Africa Cluster, Sidel S.p.A., Via La Spezia 241/A - IT 43100 Parma PR, 

ITALY




“Dear colleagues, I want to congratulate with you all for the excellent result achieved in Coca-Cola Minute Maid (at Auburnadale, Florida, USA). To install, start-up and succesfully validate the (Aseptic) machine was a difficult challenge that the whole team managed in a very professional way: thanks to all of you ...to achieve this result”

lo def

SIDEL GROUP

ROBERTO SCHIANCHI 

Plant Director, 

Sidel S.p.A., Via La Spezia 241/A - IT 43100 Parma PR, 

ITALY





“...Thank you for your contributions to the Project (Garcia Carrion at Daimiel, Spain). If you’ll have still desire to return, you are yet invited…”

lo def

SIDEL GROUP

CARLOS CORTES

Project Manager, Sidel S.p.A., Via La Spezia 241/A - IT 43100 Parma PR, 

ITALY




“…you are great and thank you very much”

lo def

SIDEL GROUP

MORETTI STEFANO 

Field Service Site Activities Coordinator, Sidel S.p.A., Via La Spezia 241/A - IT 43100 Parma PR, ITALY




“Compliments !!!”

SIDEL GROUP 

ROBERTO SCHIANCHI

Plant Director, 

Sidel S.p.A., Via La Spezia 241/A - IT 43100 Parma PR, 

ITALY




“The Cluster Management team is putting high expectations on the deployment of the IPS method over the Cluster. 

In that regard, we wish to take Roberto’s report into consideration and, still “thinking out of the box” as he did, address as much as possible every single possible root cause he identified”

SIDEL GROUP

FRANÇOIS LAMBIN 

Quality Management & Processes Director, Americas Cluster, 

Sidel Inc., 5600 Sun Court, Norcross, GA 30092, 

UNITED STATES OF AMERICA




“Roberto, you are a great one and this is shown one more time.”

lo def

SIDEL GROUP

SIMONE AZZALI

Site Manager, 

Sidel S.p.A., Via La Spezia 241/A - IT 43100 Parma PR, 

ITALY




“Thank You for all these precious materials: I’ll use it thoroughly. The Nestle’ Waters at Viladrau experience I’ll carry forever in my heart. See you soon my estimated friend.”

SIDEL GROUP

MANUEL MAZZOCCHI

Site Manager, 

Sidel S.p.A., Via La Spezia 241/A - IT 43100 Parma PR, 

ITALY





“OK, excellent job”

SIDEL GROUP

LUIGI CAMORALI 

Project Manager, 

Sidel Group, Europe, Africa & Middle East Cluster

Sidel SpA, Via La Spezia 241/A, Parma, 

ITALY






“Dear Roberto, You did a very great job in Colgate...”

SIDEL GROUP

DENIS RIHAL 

Competence Development Manager, Sidel Blowing & Services SAS, Avenue de la Patrouille de France, Octeville sur Mer BP 204, 76053 Le Havre cedex 

FRANCE

“Dear Roberto, thanking you for your helpful descriptions & recommendations. It will be great support for our technicians. Thanks for a perfect job and very good service !!!”

          EFES RUSSIA

         THOMAS JAGADE  


Lead Packaging Engineer,

Kaluga Oblast, 

RUSSIA



“Dear Roberto,  We really enjoyed the training and we have done more fine tuning to the PFC conveyors and real it looks good.  We have implemented almost all your suggestion...

Thanks.

   HEINEKEN TANZANIA

PATEL KILOVELE

Maintenance Director,

Kibo Breweries Ltd., Post Office box: 23153, Dar Es Salaam,

TANZANIA



“Roberto es un excelente electrónico, con una vasta experiencia en instalación, puesta en marcha y mantenimiento de Equipos de Control en la industria del Envasado de bebidas en general. Ampliamente recomendado para trabajos de mantenimiento de Equipos existentes. Sus servicios son dignos de tener muy en cuenta por sus excelentes costos y los resultados de su gestión

        CERVECERIA REGIONAL

        VICTOR HERRERA

Vice President of Cerveceria Regional and President of Gaveplast, Cagua Bottling Plant, Zona Industrial Santa Rosalía, Cagua, Estado Aragua, 

VENEZUELA




“Estimados Sres:
Antes que nada muchas gracias por el apoyo….  Creo que fue una lección muy enriquecedora.  De nuevo gracias por todo”

  

CERVECERIA PARAGUAYA

CARLOS PENAYO

Mantenance Director  (now, Director of the SIEMENS Industry Division) 

Ruta Ypane’ a Villeta km. 30, Acceso Sur, Ypane’, 

PARAGUAY




“Estimado Roberto, realizamos el procedimiento descrito en la documentación Técnica para la reorganización de la memoria. Y para descargar el programa actualizado…, como resultado el equipo ya esta operativo al 100%. Muchas gracias por la ayuda”

      CERVECERIA REGIONAL

      RAFAEL MALAVE’

Gerente de Mantenimiento Instrumental, Cagua Bottling Plant, Zona Industrial Santa Rosalía, Cagua, Estado Aragua, 

VENEZUELA



“Thanks...  It is another prove that this system works and it is needed”

        SIDEL GROUP

        VINCENT DELARUE

Americas Cluster, Sidel Inc., 5600 Sun Court, Norcross, GA 30092, 

UNITED STATES OF AMERICA




“(…) muy agradecidos por tus servicios y esfuerzos”

       CERVECERIA REGIONAL

       VICTOR HERRERA

Operations Vice President, 

Cagua Bottling Plant, Zona Industrial Santa Rosalía, Cagua, Estado Aragua, 

VENEZUELA




“...it’s always a pleasure to see a customer express his satisfaction. Excellent job ! … the situation is critical but … with your support can see the truth and identify the responsibility”

        SIDEL GROUP

        DENIS RIHAL

Competence Development Manager, 
Sidel Blowing & Services SAS, Avenue de la Patrouille de France, Octeville sur Mer BP 204, 76053 Le Havre cedex, 

FRANCE




“…pudimos resolver el problema del inspector de Vacío Línea # 2 con tus recomendaciones, al momento esta trabajando y guarda la memoria. Muchas gracias de nuevo y espero verte pronto”

      CERVECERIA REGIONAL

      RAFAEL BLASSINI

  

Bottling Manager, 

Cagua Bottling Plant, Zona Industrial Santa Rosalía, Cagua, Estado Aragua, 

VENEZUELA



“Really GREAT JOB,

Many thanks to both of you !

best regards and a relaxing weekend”

        SIDEL GROUP 

        MARKUS KINZL

Customer Service Manager

Market Operations Eastern, Central Europe & Middle East  Zone, Sidel N.E.C.E. GmbH, Nussdorfer Lände 23-27, 6 OG, A-1190 Vienna,  

AUSTRIA



“Thank you for your very prompt reply, wish this was true for everyone else…”

        SIDEL GROUP

        KOOS HEYMANS

Customer Service Manager, 

Sidel Packaging Systems South Africa (Pty) Ltd., 15 Monza Close, Kyalami Business Park, Kyalami,

SOUTH AFRICA




“...con referente a la falla se realizo’ tal como indicaste, ...ahora si guarda los parametros y arranco' bien, ...Gracias por tu apoyo y EXITO siempre ! ...de un amigo”

       CERVECERIA REGIONAL 

       RAFAEL MALAVE’

Gerente de Mantenimiento Instrumental, Cagua Bottling Plant, Zona Industrial Santa Rosalía, Cagua, Estado Aragua, 

VENEZUELA




“...your are the one today and the only one, using Root Cause Analysis as the method to treat problems with success….” 

        SIDEL GROUP

        DENIS RIHAL 

Competences Development Manager, 

Sidel Blowing & Services SAS, Avenue de la Patrouille de France, Octeville sur Mer BP 204, 76053 Le Havre cedex FRANCE




“Excellent Roberto, as always - excellent !!

ABCONSULTING  

JONATHAN BUCK

Management Consultant, 

Derby, Derbyshire, 

UNITED KINGDOM




“Roberto, We still have not had the pleasure of meeting… and you are still doing a brilliant job using RCA !”

      HIGH BUSINESS  

      CONSULTING

HARRIE BARRON

Director & Root Cause Analysis Specialist

15 rue du Louvre, Bat 1, 75001 Paris, 

FRANCE




“...many thanks for the cases... I enjoyed reading them and having spent two years on the sub-continent myself I can empathise and understand the difficulties you encountered and I congratulate on the successes and fixes you implemented in the production lines

JONATHAN BUCK

ABCONSULTING

Management Consultant, Derby, Derbyshire, 

UNITED KINGDOM




“Good luck with the future work”

        SIDEL GROUP

        ROBERTO SCHIANCHI 

Plant Director, 

Sidel S.p.A., Via La Spezia 241/A - IT 43100 Parma PR, 

ITALY




"Hi Roberto,  …We will loose our best Improving Problem Solving Expert, it has been a pleasure to meet you and to work with you around IPS implementation” 


        SIDEL GROUP

        DENIS RIHAL 

Competence Development Manager, 

Sidel Blowing & Services SAS, 

Avenue de la Patrouille de France, Octeville sur Mer BP 204, 76053 Le Havre cedex FRANCE




“Dear Roberto, I don’t have words because thank You is so small a word”


        SIDEL CANADA INC. 

        RAJESH SHARMA

Project Manager

1045 Autoroute Chomedey, Laval, QCH 7W 4V3,

CANADA


                                                                                                                                                                                                                                                                                                                                                                                                                                                         
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